Privacy Policy

Overview

Welcome to Diamond Snapp. We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, and safeguard your information when you use our event photo sharing website and services.

Diamond Snapp provides a platform for event hosts to collect and display photos from their guests through QR codes and shareable links. By using Diamond Snapp, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you register for an account, we collect:

• Name and email address
• Password (encrypted and stored securely)
• Payment information (processed securely through Square - we do not store full credit card details)

Event Information

When you create an event, we collect:

• Event title, description, date, and location
• Package selection (Basic, Premium, or Ultimate)
• Custom branding elements (logos, background images, color schemes, fonts)
• Music selections for slideshows (Ultimate package)

Photos and Guest Content

When you or your event guests upload content, we collect:

• Photos and videos uploaded to the platform
• Guest names (optional) and messages associated with uploads
• Image metadata and file information
• Upload timestamps and guest participation data

Usage and Technical Data

We automatically collect information about how you use our service:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our platform
• QR code scans and gallery views
• Error logs and performance data

Cookies and Tracking Technologies

We use cookies and similar technologies for:

• Authentication and session management
• Remembering your preferences and settings
• Analytics to improve our service
• Security and fraud prevention

How We Use Your Information

We use your information to:

• Provide and maintain the Diamond Snapp service
• Process payments and manage your account
• Generate QR codes and manage event galleries
• Send service-related notifications and updates
• Provide customer support and respond to inquiries
• Improve our platform and develop new features
• Ensure security and prevent fraud
• Comply with legal obligations
• Send marketing communications (with your consent)

Information Sharing and Disclosure

Public Event Galleries

When you create an event and share the QR code or gallery link, photos uploaded by guests become part of a shared gallery visible to anyone with access to that link. This is the core functionality of our service.

Service Providers

We share information with trusted third-party service providers:

• Square (payment processing)
• Vercel (hosting and infrastructure)
• Email service providers (notifications and support)
• Analytics providers (to improve our service)

Legal Requirements

We may disclose your information if required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Protect the rights, property, or safety of our users
• Investigate potential violations of our Terms of Service

We do not sell your personal information to third parties.

Your Rights and Choices

Account Management

You can:

• Access and update your account information
• Download your event photos before storage expiration
• Delete your events and associated content
• Close your account by contacting support

Data Rights (including GDPR for EU users)

You have the right to:

• Access: Request copies of your personal information
• Rectification: Correct inaccurate or incomplete information
• Erasure: Request deletion of your personal information
• Restriction: Limit how we process your information
• Portability: Receive your data in a structured format
• Object: Opt out of certain types of processing

Communication Preferences

You can opt out of marketing communications at any time by following the unsubscribe links in our emails or contacting support.

Data Security and Storage

Security Measures

We implement multiple layers of security:

• Encryption of data in transit and at rest
• Secure payment processing through Square (PCI DSS compliant)
• Regular security assessments and updates
• Access controls and authentication measures
• Rate limiting and fraud prevention

Storage Duration

Your event photos are stored for different periods based on your package:

• Basic Package: 1 week
• Premium Package: 1 month
• Ultimate Package: 3 months

After the storage period expires, photos are automatically deleted from our servers unless you upgrade your package or download them before expiration. We cannot recover photos after deletion.

Limitations

While we implement strong security measures, no system is 100% secure. We cannot guarantee absolute security of your data transmitted over the internet.

Children's Privacy

Diamond Snapp is not intended for children under 13 years old. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us immediately so we can take appropriate action.

If you are between 13 and 18 years old, you must have parental consent before using our service.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "last updated" date
• Sending email notifications for significant changes

Your continued use of Diamond Snapp after any changes constitutes acceptance of those changes.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

• By email: snapp@diamond360photobooth.com
• By visiting the contact page on our website

For data protection inquiries from EU users, contact: snapp@diamond360photobooth.com