Privacy Policy

How we collect, use, and protect your information

Last updated: May 8, 2025

Contents

Overview

Welcome to Diamond Snapp. We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

By using Diamond Snapp, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.

Information We Collect

We collect several types of information for various purposes to provide and improve our service to you:

Personal Information

When you register for an account, we collect information that personally identifies you, such as:

  • Name
  • Email address
  • Payment information (processed securely through our payment processor)

Event Information

When you create an event, we collect information about your event, including:

  • Event title and description
  • Event date and location
  • Custom branding elements (logos, colors, etc.)

Photos and User Content

When you or your event guests upload photos, we collect:

  • Images uploaded to the platform
  • Metadata associated with those images
  • Names and messages associated with uploads

Usage Data

We may also collect information about how you access and use our service, including:

  • Browser type and version
  • Time and date of your visit
  • Pages you visit
  • Time spent on those pages
  • Unique device identifiers

How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and maintain our service
  • To notify you about changes to our service
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our service
  • To monitor the usage of our service
  • To detect, prevent and address technical issues
  • To fulfill any other purpose for which you provide it

Information Sharing

We may share your information with third parties in the following situations:

  • With service providers who perform services on our behalf
  • To comply with legal obligations
  • To protect and defend our rights and property
  • With your consent or at your direction

We do not sell your personal information to third parties.

Your Rights & Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Right to access – You have the right to request copies of your personal information.
  • Right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to erasure – You have the right to request that we erase your personal information, under certain conditions.
  • Right to restrict processing – You have the right to request that we restrict the processing of your personal information, under certain conditions.
  • Right to object to processing – You have the right to object to our processing of your personal information, under certain conditions.
  • Right to data portability – You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you would like to exercise any of these rights, please contact us using the information in the "Contact Us" section.

Data Security

We implement appropriate security measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure and we cannot guarantee the absolute security of your data.

Children's Privacy

Our service is not intended for use by anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: privacy@diamondsnapp.com
  • By visiting the contact page on our website